Frequently Asked Questions
Everything you need to know about Cliphair extensions and services.
How do I choose the right shade for my hair extensions?
We offer a free color matching service where our experts analyze your photos to find your perfect match. You can also purchase a color ring or individual swatches to compare against your natural hair at home.
How long do Cliphair extensions typically last?
The lifespan depends on the range. Our Remy Royale human hair extensions can last 6 to 12 months with proper maintenance, while our synthetic ranges are designed for occasional wear and typically last 1 to 3 months.
What is your return policy if the color isn't right?
We offer a 30-day return policy. You can return or exchange your extensions as long as they are in their original, unopened packaging with the hygiene seal intact.
Can I use heat styling tools on my hair extensions?
Yes, our 100% human hair extensions can be curled, straightened, and styled just like your own hair. We recommend using a heat protectant spray and keeping tools below 180°C to maintain hair health.
How long does shipping take within the UK?
We offer several shipping options, including Next Day Delivery for orders placed before 4 PM. Standard shipping typically takes 2 to 3 working days via Royal Mail or DPD.
Do you offer international shipping?
Yes, Cliphair ships worldwide. Delivery times and costs vary by destination, but most international orders arrive within 5 to 10 working days via tracked courier services.